Step 2 – Take and save a photo

Step 2. Take and save a photo.

  • The photo must be a clear, forward headshot taken on a plain white background with nothing in the background, with the full face in view.
  • You should have a neutral facial expression or natural smile, with both eyes open.
  • Photo must be taken in clothing normally worn on a daily basis (no hats or sunglasses).
  • The photo should not be older than six months.


For questions or comments, please contact Customer Support at 719-556-0008 ext. 1  (or DSN:  834-0008 ext. 1). Or send an email to [email protected] 

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